Watch and learn about the state of ITSM implementations and the key findings to identify trends and opportunities for the ITSM community.
Over the last 8 years we have seen the rise of SaaS, the growth of ITIL, and increased management support for IT Service Management as a whole.
So what does 2013 hold in store? Register fo find out now!
- Where the ITSM Industry is going
- What trends are emerging
- What's new and exciting with best practices
- Tools and frameworks
