Services
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Onsite workshops
As an accredited training provider, we can deliver a variety of ITSM and process workshops onsite at your location. Workshops include: Intro to Configuration Management/CMDB Intro to Service Catalog Management Planning for Event Management Process Owner Workshop Service Owner Workshop Effective Process Design Other process workshops are available upon request
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Traditional ITSM consulting
Our consultants, each with over 20 years of ITSM consulting experience, can help you with all aspects of your ITSM program. From building a strategy and assessing the current state through to implementing ITSM processes and tools, we can help!
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Product implementation
Clients may optionally purchase 40-hour blocks of mentorship – delivered remotely. You will receive a dedicated process consultant who will help you get started with Navvia. Our highly experienced consultant can help with a range of aspects including: Best practices on designing and implementing processes Methods for capturing tool requirements Setting up and analyzing the […]
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Free product training and support
Every Navvia subscription comes complete with unlimited access to live and recorded product training. Live training sessions are held weekly and recorded versions of the training are available upon demand. Your Navvia subscription also comes with access to unlimited product support and access to our support portal.