Fusion 18 & Service Management World 2018

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Fusion 18 & Service Management World 2018

Navvia recently sponsored & exhibited at two Service Management conferences:  Fusion 18 organized by itSMF USA and HDI’s Service Management World.

It was great to see our friends, colleagues and customers and be able to engage in some interesting discussions about the future of Service Management.

Our CEO, David Mainville, had the opportunity to present at both conferences on these topics:

  • DevOps & Agile – lessons learned on Navvia’s journey to adopting DevOps and Agile
  • Stranger in a Strange Land – in the world of DevOps, Agile and Digital Transformation, is ITIL still relevant?
  • Leading a Successful ITSM Tool Implementation – you’ve decided to move to a new ITSM tool, now make sure the implementation is a success
  • Supercharging your Service Management Office – how the Navvia Process Designer supports the SMO perform it’s key functions

The slides for each of these presentations can be found by clicking here.


David Mainville

David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.

• Posted by David Mainville on Oct 24, 2018
• Filed under EventsUncategorized

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