itSMF Southern Summit – USA Atlanta LIG

ITSMF Southern Summit

Be part of the only regional ITSM event in the south that will bring industry thought leaders, technology, peer discussions and networking together under one roof. The itSMF Southern Summit is your chance to learn firsthand from the most experienced and respected industry people up close, share best practices, and walk away learning something new. You’re not going to want to miss the opening keynote by Eveline Oehrlich, VP, Research Director of Forrester Research, “The State and Direction Of Service Management: Progression, Deceleration, Or Stagnation?”

Be sure to join David Mainville, a very passionate ITSM champion and Navvia’s CEO, for his lively and interactive session on a people-focused approach that embraces collaboration and education as a path to embedding service management in your organization. Come to David’s session, Winning the Hearts and Minds of People – The Path to True Service Management, and you will learn why people are critically important to ITSM success.

There’s far more to a service management program than implementing an ITSM tool. Join David to learn why seventy percent of a successful program lies within your people.

 

 

David’s interview recorded at Pink14 on this very subject.

Event details:

[schema type=”event” evtype=”BusinessEvent” url=”http://www.itsmfusa.org/event/id/435162/Atlanta-LIG–Southern-ITSM-Summer-Summit.htm” name=”Atlanta LIG ITSM Southern Summit” description=” Join the itSMF USA Atlanta LIG and HDI for a day of exploring and learning more about IT Service Management at the ITSM Southern Summit at the Doubletree Hotel in Roswell, GA. Speakers will present their experience in various ITSM topics that are relevant to everyone today. You will have the opportunity to select from 20 presentations spread over 4 tracks.” sdate=”2014-09-22″ stime=”07:00 am” edate=”2014-09-22″ street=”1075 Holcomb Bridge Road Roswell” city=”Roswell” state=”GA” postalcode=”30076″ country=”US” ]

ITIL Process Set Download


• Posted by Cecile Hurley on Sep 02, 2014
• Filed under Events
• Tagged with

Share this post