Navvia at ServiceNow’s Knowledge 15

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ITIL Knowledge Management

Knowledge 15, the annual event established by ServiceNow, is happening this month. From April 21-24, the Mandalay Resort in Las Vegas, Nevada will resound with ServiceNow customers learning and sharing about this ever-developing software platform.

Navvia is very happy to be there as a bronze sponsor and will be showcasing our eight new and eight updated process templates, designed specifically for the ServiceNow user community.

If you are attending Knowledge15, make sure you drop by the Navvia booth and take a look at the new templates. Spend some time and learn a little about how Navvia can save you time and money in your ITSM process development. To make the deal a little more appealing we will be giving away iPad Minis during the event and an Apple Watch to one lucky overall winner!

Navvia will be demonstrating these new templates, along with the Navvia software, on the ExpoNow show floor.  The Navvia Software provides clients with the easiest and most cost-effective ways to implement processes in ServiceNow.

“Navvia’s ServiceNow templates help you define tight requirements which in turn saves you time and money.   We can’t wait to debut the next evolution of our highly regarded templates at Knowledge15,” said David Mainville, CEO and co-founder.  “ServiceNow puts on an excellent event combining exciting keynotes, first-class training and thought provoking break out sessions – we are very excited to be a part of Knowledge15.”

One of the most time-consuming parts of any ITSM improvement initiative is developing and deploying your new processes. This is where Navvia can step in and save you time, effort and frustration by providing you with an easy and cost-effective way to deploy your processes.

The Navvia templates will help you with 16 key ITSM processes, and this can greatly reduce the cost of your own ServiceNow implementation. We are excited to be able to show ServiceNow users just how much easier and less time consuming we can make things for you with these process templates and, at the same time, ensure that you are following best practice principles.

Faced with the huge task of developing and improving ITSM processes, many organizations make the mistake of taking a ‘lift and shift’ approach to implementing a new ITSM tool. But all this does is pick up all the things you didn’t like about your last tool and place them right into the new toolset, almost certainly guaranteeing that you will be just as frustrated as you were previously. After all, you are changing tools for a reason, and broken processes are, very often, one of those reasons.

Navvia CEO and co-founder, David Mainville, will be at ExpoNow to talk about his experiences with ITSM improvements, so take advantage of this opportunity to have a chat with him at booth #742.

With around 9000 attendees, 100 labs and 200 breakout sessions, Knowledge15 is one of the largest events of its kind globally.  Navvia is very pleased to be able to support both the event and ServiceNow users with their Navvia software and targeted ServiceNow process templates.

We look forward to welcoming you to our Knowledge15 booth.  Come and chat ITSM, ServiceNow, or just drop by and say hello.

ITIL Process Set Download

David Mainville

David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.

• Posted by David Mainville on Apr 06, 2015
• Filed under Events
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