New Navvia Process Templates for ServiceNow at Knowledge15

New and updated ServiceNow® process templates for Navvia debuting at Knowledge15®

Navvia, a bronze sponsor at Knowledge15, will debut eight new and eight updated process templates, designed specifically for ServiceNow users, at the upcoming Knowledge15 conference April 21-24, 2015 at the Mandalay Bay in Las Vegas, NV.

These templates combine practical process definitions with detailed technical requirements to help guide users in the implementation of 16 key ITSM processes. This can dramatically reduce the cost of implementing ServiceNow.

Navvia will be demonstrating these templates, along with the Navvia software, on the ExpoNow show floor. The Navvia Software provides clients with the easiest and most cost-effective way to implement processes in ServiceNow.

Navvia’s ServiceNow templates help you define tight requirements which, in turn, saves you time and money. We can’t wait to debut the next evolution of our highly regarded templates at Knowledge15,” said David Mainville, CEO and co-founder.  “ServiceNow puts on an excellent event combining exciting keynotes, first-class training and thought provoking break out sessions – we are very excited to be a part of Knowledge15.”

About Navvia

Navvia has been helping the Fortune 1000 take the complexity out of IT service management for more than 15 years. Navvia offers innovative software that is changing the ITSM industry providing tools, templates, mentorship and training designed to lower your implementation costs, while offering a full range of ITSM consulting services for when you need a little help

About Knowledge15®

At Knowledge15®, approximately 9,000 attendees will have the opportunity to attend more than 100 labs and 200 breakout sessions, specialized networking events and an ExpoNow® exhibition hall with approximately 170 sponsors. With the combination of pre-conference training, hands-on labs and breakout sessions, the conference presents the best opportunity for ServiceNow customers and partners to learn about the future of ServiceNow, the ecosystem and how we are empowering the service-oriented enterprise.

Register for Knowledge15 now. During the conference, follow it on the ServiceNow Community and on Twitter #Know15 and @Know365.

ITIL Process Set Download

David Mainville

David Mainville


David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


• Posted by David Mainville on Apr 15, 2015
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