Now Included in Navvia ServiceNow® Templates

Launching ServiceNow Templates at Knowledge14®

Navvia, already a great productivity tool for ITSM, will be debuting a whole new suite of process templates designed specifically for ServiceNow® users at the upcoming Knowledge14 conference in San Francisco on April 28th. The new templates combine the best of ITIL with technical specifications aligned for the ServiceNow platform.

These templates provide an excellent starting point for anyone implementing processes into their company using ServiceNow. David Mainville, CEO & Co-founder of Navvia, says:

“The goal with our new ServiceNow templates is to save you time and money and make implementations more efficient and effective.”

The templates are easily modified and provide organizations with the ability to quickly stand up their processes on the ServiceNow platform. Navvia believes this new capability offers exceptional value to their clients by enabling them to implement better quality processes more quickly and with less rework. Mainville, says:

“Our process templates cover 80% of the basic requirements of any organization, all you need to do is add the 20% of what makes your organization unique. No more putting bad processes on new software. With Navvia, you start with business objectives to drive process and technical requirements. The result is better business outcomes when your ServiceNow implementation goes live.”

Navvia’s new templates are ITIL® & ServiceNow aligned and will provide complete technical specifications to help you implement a better solution. Templates include:

Watch the 7 Steps to a successful ServiceNow implementation webinar

David Mainville

David Mainville


David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


• Posted by David Mainville on Apr 28, 2014
• Filed under News
• Tagged with

Share this post