Improve
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Collaborate and obtain buy-in
You can’t design, communicate and improve processes in a vacuum. To obtain support and buy-in for your processes your need to communicate and collaborate. With Navvia, everyone is on the same page with immediate access to the most current documentation, the ability to collaboratively design a process and features that allow users and stakeholders to […]
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Provide education and training to users
Included FREE with the Navvia subscription is access to a curriculum of virtual instructor-led training and recorded ITSM courses. These courses allow you to train everyone in your organization on the fundamentals of ITSM at no additional cost to you. These FREE live and recorded courses include: ITIL® in 10 minutes ITSM Overview ITIL® Foundation […]
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Implement process governance and controls
Navvia allows you to track process compliance through the assignment of governance tasks and the collection of evidence. Tasks are emailed to users and all the information is stored in a central repository for easy review. Use our COBIT® and ISO 20000® templates or build a set of controls from scratch. Easily share information with […]
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Assess process maturity and capability
Navvia includes a powerful process maturity and capability assessment tool. Build process assessments from over 100 pre-built ITSM questionnaires or create an assessment from scratch. Send assessment surveys to anyone in your organization, track progress and automatically produce assessment reports and charts based on the capability maturity model, ISO 15504®, ISO 20000®, COBIT® and other […]