application providers

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SaaS applications in the business have changed IT Service management

SaaS applications in the business have changed IT Service management If you have not noticed a change in the role of the internal IT department, it is definitely time that you woke up and had a look around. The days of in-house development teams are diminishing and we are going to see a huge reduction […]
Prove ITSM’s worth

Prove the worth of ITSM and get the Traffic Moving Again If you find that your customers are bypassing your IT Department and getting their services elsewhere, how do you stem the flow and prevent the eventual and seemingly inevitable demise of the internal IT function of the business? The answer is in your hands. This detour […]