Creating your Business Process Management Toolbox
The landscape for business process management (BPM) can be confusing. There seems to be so many different frameworks, techniques, methods and tools that make up a part of this discipline that it can be very hard to know where to start to build your own toolbox for BPM. It is clear why new entrants to […]
Building Business Process Management Capability in a Smaller Enterprise
Starting BPM You may be thinking that Business Process Management (BPM) is something that is for large enterprises and not for small to mid-sized organizations. This could not be further from the truth. Organizations of all sizes can reap huge benefits from actively managing and improving their business processes. Smaller business environments are prime targets for […]
The Importance of Governance in Business Process Management
Improved governance of BPM will come with maturity, the understanding of how important it is will evolve as the awareness of business process continues to grow.
Managing Organizational Change
Organizational change management (OCM) is a neglected subject in the business process management world.
Project Management vs. Business Process Management
Treat Business Process improvements as strategic projects and utilize a project management approach to design, development and implementation.
Make Your Process Improvements Visible
Appropriate communication is a critical success factor for any business process improvement initiative.
Understand Your Starting Point – Business Process Discovery
Discovering what your current processes are and what state they are in is a critical part of improvement – this is the business process discovery phase.
Building the Business Case for Business Process Management
You need a compelling business case to get the support and sponsorship needed to establish a Business Process Management (BPM) capability in any enterprise.
Look Outside Your Industry for Business Process Inspiration
A 2013 Gartner report on Business Process Management stresses the need to move from continuous improvement to continuous transformation