business value

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How the CEO Views IT

A Financial Perspective in IT Efficiency Although I am now an IT executive, my background is on the business and investment side. After 25 years in the financial services industry as a Managing Director for two large institutions, my experience is that IT is an extremely vital and strategic part of almost all successful businesses. […]
The future of ITIL

Where to now, ITIL? With the future of ITIL® now in the hands of Axelos, this may be an excellent time to do some zero-based thinking on its next step. Much of the dilemma that ITIL® finds itself in now stems from its past. ITIL® started out as an acronym for IT Infrastructure Library. Its […]