cobit
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COBIT in an ITIL World?
Bridging the gap between ITIL and COBIT brings the best of both worlds to the IT organization, it is not a matter of choosing on or the other
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The Change Proposal is ITIL’s hidden Gem
A gem is small, all too easily to overlook, but very valuable. That pretty much describes something you find in ITIL® 2011 – the “Change Proposal”. It is a little nugget of best practice that has generated big return on investment for those who have used it – huge payoff with incredibly little up-front cost. […]
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Navvia to deliver effective and efficient COBIT 5 assessments to the ITSM market
We are pleased to announce today the upcoming release of our new CobiT 5 assessments, scheduled for March 17, 2014. With more companies embarking on the journey to adopt industry best practices such as ITIL® and CobiT®. Navvia delivers an easier way to assess organizational readiness with its COBIT® framework questionnaires. Navvia’s CEO and Co-founder, David […]
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A Guide to ITSM Education
The power of knowing “a little about a lot” – A guide to ITSM education A little knowledge can be a dangerous thing. But a little knowledge about a lot of things can be very good, if it helps you understand that those things exist and what they exist for. Yet a lot of knowledge […]
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ITSM Software is not a Silver Bullet
Let me first say, I think all of us, as IT managers, believe IT Service Management is a great idea. It’s possible to define and implement an effective ITSM solution that will meet your current needs and set you up to continue to meet the business needs on into the future. However, what doesn’t exist […]