design
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Navvia Fall 2013 Release
What is coming on Navvia! On October 21st, the Navvia team will be releasing a new update to our Navvia online process management tools with the introduction of a new module called Collaborate and enhancements to the Process Design module. This upgrade is free to all Navvia subscribers. Check out this video for an introduction to the […]
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The Perils of a ‘Lift and Shift’ Approach to an ITSM Tool Implementation
“Insanity: doing the same thing over and over again and expecting different results” Albert Einstein While not a medical definition, and I mean no disrespect to anyone suffering from mental illness, Albert Einstein was making a very important point with his definition of insanity. I interpret it as not making the same mistake twice. What’s […]