fail
{tag}
-
Avoid Going Directly To Fail
How to avoid going directly to fail? We’ve been implementing ITSM tools for a very long time and it’s highly unlikely that we will see the pace of implementation decrease anytime soon. Nowhere is this more evident than in the ITSM space. Despite ITs extensive experience in “implementations”, a quick review of projects shows that […]
-
Why CMDB’s Fail
Why do CMDB Initiatives Fail? We keep hearing IT organizations say “we need a CMDB”. They want this in order to manage the risks associated with their changes and/or to understand the assets they have. This usually includes a focus on the less-tangible elements (including applications and databases) and how they are related to services. Over the […]
-
ITIL adoption’s big flaw – DEPLOYMENT
Every day, more people in IT are understanding ITIL® and its many benefits. It is the most popular framework to better manage and improve IT service delivery and support. It is tool agnostic and widely available globally through hundreds of ITIL® authorized training organizations. However, there is one big flaw with most ITIL® adoptions. The Deployment […]
-
Learn the 5 Key Reasons Why any Project Fails
Someone on twitter recently asked me “what are the 5 key reasons why IT Service Management or any project fail”. I really didn’t have to give it much thought. After 30 years practicing ITSM the reasons are pretty much top of mind. So I quickly rattled off the following: No plan Unrealistic expectations Skepticism Poor […]