The Importance of an ITSM Program Office
What is an ITSM Program Office? I’m sure you’ve heard many names for what we call the Program Office, e.g., ITSM Competency Center, ITSM Center of Excellence, Process Owners’ Council, Service Management Office, etc. Each of these names means something different, depending on your perspective. Regardless of what name you give it, it is important […]
