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Why CMDB’s Fail
Why do CMDB Initiatives Fail? We keep hearing IT organizations say “we need a CMDB”. They want this in order to manage the risks associated with their changes and/or to understand the assets they have. This usually includes a focus on the less-tangible elements (including applications and databases) and how they are related to services. Over the […]
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Learn the 5 Key Reasons Why any Project Fails
Someone on twitter recently asked me “what are the 5 key reasons why IT Service Management or any project fail”. I really didn’t have to give it much thought. After 30 years practicing ITSM the reasons are pretty much top of mind. So I quickly rattled off the following: No plan Unrealistic expectations Skepticism Poor […]