business value

{Webinar Tag}

4 Steps to Rapid Process Design

Have you been told by your ITSM tool vendor “Don’t worry, it works out of the box.” or “No problem, we can stand it up in a week.”? Has your boss said to you “Why do you need so much time to develop a process, it’s SaaS – just turn it on!” I can’t tell you […]
3 Steps to ITSM Success How to Deliver Lasting Business Value

Many ITSM initiatives fail because they are unable to demonstrate value to the business. One reason for this is that ITSM is treated as a project and not a program. Join David Mainville, CEO & Co-Founder of Navvia for a 1 hour webinar on the three critical steps for embedding ITSM into your organization. Assess […]