Workshop: Improving the Business Value of your Service Management Program

David Mainville, CEO of Navvia lead an interactive workshop in NYC in which he discussed:

  • What’s wrong with todays Service Management programs?
  • Positioning and selling the value of your Service Management program in Business Terms
  • Identifying opportunities for improvement by soliciting feedback directly from your users
  • Getting everyone on the same page by designing, documenting and communicating what needs to be done
  • Continually improving your value to the Business

Download a copy of the workshop presentation HERE:

NYC Workshop: Improving the Business Value of your Service Management Program from Navvia

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