Navvia has a variety of training and support options. Custom offerings can can be made available through our professional services team.
Product Training
- Live instructor led training is provided as part of Client onboarding
- Live “ask an expert” sessions are offered multiple times each week
- Recorded versions of the product training are available within our support portal
ITSM training
- Included FREE with the Navvia subscription is access to a curriculum of virtual instructor led training and recorded ITSM courses. Courses include:
- ITIL® in 10 minutes
- ITSM Overview
- ITIL® 2011 Foundation
- ITIL® 4 Foundation
- ITSM Awareness, IT Governance, Process Assessment and Effective Process Design
- Value priced CBT courses are also available on demand. Courses include:
- ITIL® Lifecycle
- ITIL® Capability
- ITIL® MALC
- ISO20000®
- Prince2® and more
Product Support
- Product support is available right in the application. Customer can browse the knowledge base, submit a ticket or initiate a live chat. Support is available Monday-Friday from 9am-5pm Eastern Time. Tickets will be responded to within 1 business day.
