Software
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User story mapping
Provide a visual mapping of customer requirements at every step of the process with User Story Mapping. This approach, which we call Process-Driven User Stories provides a much better alignment between business outcomes and technical implementation. The benefit – better requirements for the developers and better alignment with your stakeholders.
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Dedicated or concurrent licenses
With Navvia, you only pay for editor licenses – you can create an unlimited number of viewer licenses. All licenses (editor or viewer) are named licenses and can have their own unique permissions. When it comes to editors you can purchase dedicated, concurrent or a combination of both. A dedicated user will always be able […]
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Easy user management
Navvia comes with a comprehensive administration console that allows you to add or import users, set options, implement IP filtering for security, set password policies and more. Navvia can also be configured to work with SAML 2.0 compliant SSO (single sign on) systems. The benefit – you have full control over your Navvia instance and […]
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Role-based access
With Navvia, it is easy to configure the user experience by role. Provide simple views for casual users and complete views for managers, auditors or process designers. The benefit – you can simplify the end user experience making Navvia easy to use.
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Unlimited user access
Navvia comes with UNLIMITED user licenses to view content, so it’s never a problem to give a login ID to any employee, contractor, client or even supplier working with your organization. The benefit – Navvia can become the de-facto process library for the entire origination without ever having to buy more licenses. The only licenses […]
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Collaborate and obtain buy-in
You can’t design, communicate and improve processes in a vacuum. To obtain support and buy-in for your processes your need to communicate and collaborate. With Navvia, everyone is on the same page with immediate access to the most current documentation, the ability to collaboratively design & improve processes and features that allow users to submit […]
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Provide education and training to users
Included FREE with the Navvia subscription is access to a curriculum of virtual instructor-led training and recorded ITSM courses. These courses allow you to train everyone in your organization on the fundamentals of ITSM at no additional cost to you. These FREE live and recorded courses include: ITIL® in 10 minutes ITSM Overview ITIL® Foundation […]
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Implement process governance and controls
Navvia allows you to track process compliance through the assignment of governance tasks and the collection of evidence. Tasks are emailed to users and all the information is stored in a central repository for easy review. Use our COBIT® and ISO 20000® templates or build a set of controls from scratch. Easily share information with […]
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Assess process maturity and capability
Navvia includes a powerful process maturity and capability assessment tool. Build process assessments from over 100 pre-built ITSM questionnaires or create an assessment from scratch. Send assessment surveys to anyone in your organization, track progress and automatically produce assessment reports and charts based on the capability maturity model, ISO 15504®, ISO 20000®, COBIT® and other […]