User story mapping

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User Story Mapping


Provide a visual mapping of customer requirements at every step of the process with User Story Mapping. This approach, which we call Process-Driven User Stories provides a much better alignment between business outcomes and technical implementation.

The benefit – better requirements for the developers and better alignment with your stakeholders.

David Mainville

David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


• Posted by David Mainville on Aug 10, 2021
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