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ITIL 4 Training

Since 2002, Navvia has trained thousands of IT professionals in ITIL & IT Service Management.


Navvia offers the following ITIL® 4 Training

FREE ITIL® Awareness Training

Want to learn more about the new ITIL® 4 framework?

You've come to the right place!   

Sign up today for our FREE ITIL® 4 awareness training. 

This 3.5-hour class will cover:

  • Structure and Benefits of ITIL 4
  • Key Service Management Concepts
  • The Guiding Principles
  • The Four Dimensions of Service Management
  • Service Value System
  • The ITIL Practices


Multiple dates & times are available. Please choose the one most appropriate for you! Register Now!

ITIL® 4 Foundation

Navvia is pleased to provide the IT Service Management community with one of the best values in ITIL Foundations. 

Our ITIL® CBT course is designed to introduce ITIL 4 and enables you to understand a new way to look at IT Service Management.  

ITIL 4 retains the best of ITIL v3, and the core elements remain intact. 

The new content introduces modern and emerging practices (Agile, Lean, DevOps) alongside ITIL best practices. The course also prepares participants for the ITIL certification. Upon passing the certification exam, the student will receive the ITIL Foundation in Service Management certificate – a pre-requisite to all advanced ITIL courses.

Course Includes:

  • ITIL® 4 CBT (Computer Based Training)
  • Certification exam voucher
  • Student guide
  • Quick reference guide & reference card
  • Practice exam questions
  • Sample exam with answers
  • Post-course reading guide
  • Email support

All this for the low price of USD 395.

Click here to purchase our ITIL® Foundations CBT and Exam!

Are you new to the world of IT Service Management?  Check out our complete guide to ITSM