7 Steps to a Successful ServiceNow Implementation

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Learn how to get the most out of your ServiceNow implementation by capturing your technical requirements and aligning them with your business objectives.This avoids putting bad processes on an expensive tool saving time and money

What you’ll learn:

  1. How to identify and correct gaps
  2. The importance of leveraging templates;
  3. Being inclusive and collaborative;
  4. Don’t be a process snob;
  5. Staying agile while limiting scope creep;
  6. Why training is important;
  7. How to build a governance plan.
Presentation Slides
Rafael Alencar

Rafael Alencar


• Hosted by Rafael Alencar
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