In this webinar, we had a very interactive discussion with Anthony Salvo, Sr. Director of Change & Release Management Operations at NYC Health & Hospitals. The discussion entered around ITIL Change Management and NYCHH’s implementation of it. Topics covered include:
🔸 What is Enterprise Change Management?
🔸 NYCHH’s journey to Enterprise Change Management
🔸 How to balance agility with bureaucracy
🔸 Implementing Change Management processes and tools
🔸 Benefits and lessons learned
We hope you enjoy the webinar. You can get in touch with us if you have any questions: https://navvia.com/contact/