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IT Governance can seem like a daunting challenge especially in today’s complex environment with many applications migrating to the cloud. But it doesn’t have to be!
What you’ll learn:
- What is Governance and why is it critical to IT Service Management?
- What are the Service Delivery challenges presented by today’s Cloud Based offerings?
- What can I do to mitigate the risk of employing Cloud-based offerings?
- What does an ITSM professional need to know to deal with this new reality?