Simplify governance of your IT processes

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Efficient and repeatable processes drive a company’s success. Look no further than Apple®, Starbucks® or any one of the world’s most respected companies for proof.

 

Without governance processes will ultimately fail. Take your eye off the ball and entropy takes hold leading to process failure.

 

There is more to governance than auditing your processes. Effective process management requires periodic assessment, efficient design and ongoing verification of your processes.

That is a daunting task, so where do you begin?

Join me, David Mainville, as I share practical tips for improving process governance based on my 37 years as a process practitioner, owner, manager, architect, consultant and executive.

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David Mainville

David Mainville


David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


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