User Story Mapping: A Process-driven Approach

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User stories are the building blocks to successful product design and implementation.

Often there is a disconnect between the technical implementations and the desired business outcomes.  This disconnect leads to waste, rework, and poor customer satisfaction 

This webinar will walk you through an innovative approach to map your user stories to your actual business processes.

The result is better technical requirements and tighter alignment between the Business and IT, saving you significant time and money.

Contents Include:

  • The value of User Story Mapping
  • The connection between Business Process and User Stories
  • A step by step mapping approach

We hope you enjoy the webinar. If you have any questions, you can reach out to us at https://navvia.com/contact/.


User Story Mapping: A Process-driven Approach

David Mainville

David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


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