Recorded Product Training | FAQ
Navvia Design
Module Training
The Design tool training course provides a walkthrough of the Design module of Navvia. It covers the mechanics around using the tool’s features and functions to design and document processes.
Navvia Administration
Module Tool Training
Create and manage Navvia user IDs and grant access to Design Workspaces, Survey Projects and Verify Governance Instances. Administer Navvia Essentials portal.
Navvia Survey Module
Tool Training
This course provides a walkthrough of the Survey module of Navvia. It covers the mechanics around using the tool’s features and functions to create and manage assessment questionnaires or any type of information-gathering questionnaire.
Navvia User Story
Feature Training
The User Story training course provides a walkthrough of the User Story feature. It covers the mechanics around using the tool’s features and functions to capture user stories.
Operational Resilience Assessment Training
Learn how Navvia’s Operational Resilience Assessment combines NIST CSF and ITSM to evaluate your organization’s readiness to withstand, respond to, and recover from disruptions.
Best Practice Training | FAQ
ITSM
Awareness Class
IT Service Management (ITSM) Overview is intended to provide IT executives, managers and practitioners with an introduction into the practice of ITSM. This session covers the Terminology and concepts of ITSM.
Business Process
Mapping Workshop:
Master the Art of Creating Clear and Well-designed Processes
Inefficient business processes can lead to operational bottlenecks, information silos, and ultimately, decreased productivity and customer satisfaction. Our on-demand process mapping workshop can help you streamline your operations and achieve new levels of efficiency.
Best Practices on Process Design and Documentation
In this insightful webinar, we delved into the key strategies that can help you enhance your process design and documentation skills, leading to a significant boost in efficiency and cost savings
User Story Mapping:
A Process-Driven Approach
This webinar will address the disconnect between business outcomes and technical implementations that often leads to high costs, rework, and poor customer satisfaction.
Level Up Your ITSM Program with an ITSM Process Maturity Assessment
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During this webinar, you'll gain valuable insights on how to identify any gaps in your current processes, create a roadmap for improvement, and optimize your IT services to better align with the needs of your business and its users.
The Three Elements to a Successful Digital Transformation
This video provides an overview of digital transformation and the three key elements that contribute to its success. You will learn what digital transformation is, why it's important for businesses, and how to improve your chances of success.
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Introduction to the NIST CSF 2.0 Framework
As cyber threats evolve, cybersecurity is now a business priority, not just an IT issue. This 90-minute executive session introduced NIST CSF 2.0, a globally recognized framework for building organizational resilience.
Live Group Virtual Training – Schedule on Request | FAQ
Our live group training sessions are available by request for clients and their teams. Fill out the form for the course you’re interested in, and we’ll contact you to schedule a convenient session for your team.
Navvia Design
Tool Training
This live course provides a walkthrough of the Design module of Navvia. It covers the mechanics around using the tool’s features and functions to design and document processes.
Navvia User
Administration Training
This live course provides a walkthrough of the functions related to creating and managing Navvia permissions. Learn the different types of User IDs, ID capabilities, workspace management, and how to add new users and upload multiple users.
Navvia Survey Module
Tool Training
This course provides a walkthrough of the Survey module of Navvia. It covers the mechanics around using the tool’s features and functions to create and manage assessment questionnaires or any type of information-gathering questionnaire.
Ask an Expert
These 60-minute sessions will be available to answer your questions on the Navvia application.
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Are there assessments or exams in the courses?
There are no assessments or exams for Navvia-provided courses.