Engage Navvia and our partners to assess your ITSM processes, identify gaps, and map results to NIST CSF, DORA, ISO 27001, and more, building a clear roadmap for operational resilience.
We focus on how your processes actually perform, not just controls and compliance.
Why Navvia
Operational resilience starts with ITSM processes that actually work. With over 25 years of experience assessing and improving those processes, Navvia combines expert delivery with an AI-enabled platform to provide consistent, efficient assessments at a predictable fixed price.
Deliver to Fit Your Needs
Every engagement follows the Navvia methodology, with depth and involvement tailored to your organization. We adapt our approach based on your goals, stakeholders, and desired outcomes.
Baseline Assessment
A structured assessment to understand process performance and identify gaps, including kickoff, questionnaires, validation, AI-assisted analysis, and delivery of findings, roadmap, and presentation.
Enhanced Assessment
Builds on the baseline assessment by adding up to six stakeholder interviews, along with enhanced analysis, validation of findings, and refinement of the roadmap.
Advisory Assessment
Builds on the enhanced assessment with documentation review, facilitated workshops, and deeper refinement of the roadmap to support implementation.
Transparent Fixed Pricing
Navvia offers fixed-price assessments based on scope, number of stakeholders, and level of engagement.
Baseline Assessment
USD $8,500 (fixed)
Enhanced Assessment
starting from USD $13,500
Advisory Assessment
starting from USD$19,500
All engagements include findings, recommendations, and a roadmap. Baseline Assessment is a fixed-price engagement. Enhanced and Advisory assessments are scoped based on requirements.
A Structured Approach to Resilience
Our methodology ensures that assessments are repeatable, measurable, and aligned to industry best practices. We combine proven frameworks with practical workflows to deliver insights that drive action.
1. Planning and Initiation
Define scope, stakeholders, and objectives through a structured kickoff, aligning on the frameworks in scope such as NIST CSF, DORA, SOC2, or ISO 27001.
2. Data Collection
Deploy questionnaires across ITSM processes, gather responses, review documentation, and conduct stakeholder interviews or workshops as needed.
3. Validation
Validate responses and ensure accuracy through follow-up discussions and stakeholder engagement.
4. Findings & Analysis
Apply AI-assisted analysis with consultant oversight to identify gaps, trends, and improvement opportunities.
5. Review & Deliverables
Conduct an initial review of findings with stakeholders, then deliver final outputs including findings, recommendations, roadmap, and presentation.
From Insight to Action
Translate Insight Across Frameworks
Assess once and map results across frameworks such as NIST CSF, DORA, ISO/IEC 27001, and SOC 2. All grounded in real ITSM process performance.
Turn Assessment Into Action
Use your roadmap to improve processes with Navvia services or the Navvia platform, including templates and process modeling tools.
A Better Way to Assess Operational Resilience
Assess what maters: how your operational processes actually perform, not just controls or GRC frameworks.
Navvia combines proven assessment methodology with an AI-enabled platform to deliver faster, more consistent operational resilience assessments. You get the benefit of expert-led assessments with the efficiencyncy of the Navvia platform.
Frequently Asked Questions
What’s included in a Navvia assessment?
Every assessment includes structured data collection, validation, AI-assisted analysis, and delivery of findings, recommendations, and a roadmap, along with a final presentation of results.
What’s the difference between Baseline, Enhanced, and Advisory assessments?
All three levels follow the same methodology and deliver findings, recommendations, and a roadmap. The difference is the depth of engagement.
Baseline uses questionnaires and validation to establish your current state
Enhanced adds stakeholder interviews and deeper analysis
Advisory includes workshops, documentation review, and a more refined roadmap
How long does an assessment take?
Assessments are typically completed over a few weeks of elapsed time, depending on scope, stakeholder availability, and level of engagement. Baseline assessments typically take 2–3 weeks, enhanced assessments 3–5 weeks, and advisory engagements 6–8 weeks.
Do we need to use the Navvia platform?
No. While Navvia uses its platform to deliver structured, consistent assessments and outputs, you do not need to purchase the platform to engage our services.
How are frameworks like NIST CSF or DORA used in the assessment?
Frameworks are defined during planning and used to provide context for the assessment. Results are mapped to frameworks such as NIST CSF, DORA, ISO 27001, and others, all grounded in how your ITSM processes actually perform.
How is pricing determined?
Assessment pricing is fixed based on scope, number of stakeholders, and level of engagement. Design and implementation services are scoped separately based on your specific requirements.
What happens after the assessment?
The assessment provides a clear view of your current state and a roadmap for improvement. From there, you can implement changes internally or engage Navvia for process design, implementation, and ongoing support.
