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Webinars

Jun 15, 2017

Simplify process governance of your IT processes

In today's webinar, we look at why having robust IT processes is essential and what are some of the best practices for process governance. 

ITSM Webinar

Business reliance on IT has never been greater, and IT organizations rely on well-defined processes to ensure smooth operation. Poor process governance will compromise business value.

In today's webinar, we look at why having robust IT processes is essential and what are some of the best practices for process governance. 

Watch the Webinar

 

 Download the Slides

 

Topics include: 

  1. Why does process matter?
  2. What is a process (process 101)
  3. IT Governance vs Process Governance
  4. Danger associated with lack of governance
  5. Governance roles
  6. Process governance structure
  7. Governance approach (assess, design and govern)

Without  good IT or business process governance entropy takes hold and processes will fail, resulting in increased risk to the business.

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