Skip to content

Our Vision

Giving organizations a simple and cost-effective way
to design and document processes

We founded Navvia in 1999 with the vision of providing organizations with the software, templates, and services to simplify the design and implementation of ITSM and business processes.

The Navvia Process designer embodies our vision and has evolved into the most powerful and easy-to-use process designer for IT and Business Processes. 

As a leading BPM company, we continually strive to provide features that help organizations improve productivity, save money and drive the benefits of process design, documentation and implementation.

Navvia History

https://i.navvia.com/hubfs/Timeline%20icon%20example.png

1999

Karl Bietsch and David Mainville found Navvia to provide an alternative to traditional ITSM implementations.

https://i.navvia.com/hubfs/NH%201.png

2006

Navvia releases our software's first internal use version to support our ITSM and business process consulting engagements.

https://i.navvia.com/hubfs/NH2.png

2008

Navvia releases the first commercial version of the Navvia Process Designer to enterprise organizations looking to save time and money on ITSM implementations.

https://i.navvia.com/hubfs/NH3.png

2010

Navvia releases the Consultant Edition to provide software vendors and consulting organizations with tools to manage intellectual property and improve productivity.

https://i.navvia.com/hubfs/NH4.png

2011

Navvia implements document profiles along with significant performance and usability improvements.

https://i.navvia.com/hubfs/NH5.png

2014

Gartner recognizes Navvia as a Cool Vendor.

https://i.navvia.com/hubfs/NH6.png

2015

Navvia releases the improved Navvia Process Designer with an intuitive and easy-to-use interface built on top of our robust process design and documentation bpm software.

https://i.navvia.com/hubfs/NH7.png

2016

Navvia exits the consulting business to focus solely on the Navvia Process Designer software as a service offering.

https://i.navvia.com/hubfs/NH8.png

2018

Navvia continued to evolve the product with an all-new UI, Process Approval Workflow, and improved document formatting.

https://i.navvia.com/hubfs/NH9.png

2020 and Beyond

Navvia releases our API, ServiceNow integration, updated templates, Visio® import, and more.

Leadership team

Karl Bietsch
Karl Bietsch
Co-Founder
David Mainville
David Mainville
CEO & Co-Founder
Tony Richards
Tony Richards
Chairman

The ServiceNow related Process Documents are a very big win for us in that we are very heavily reliant on the tool. Being able to create customized Process documents for our processes is also a very big win for us.

Read Review

Mark C.
Process Architect, Sr. Advisor, IT Service Management Process Thought Leader
Anthem

The fact that Navvia offers Process Accelerators for ServiceNow is a huge plus. It gives you a jump start on the process with a lot of the attributes already defined and documented (tool specs, data specs, states, notifications, metrics, etc). This saved us hours...

Read Review

Jeremy H.
IT Team Leader (IT Service Center and PC/Telecom Services)
Christiana Care Health System

A great tool for documenting any process along with a vast assortment of utilities and training... 

Read Review

David A
Director Service Management Office
Columbia University

Process Design Beyond Workflows...

Read Review

Lloyd T.
Senior Consultant
Management Consulting Firm
×