I’m an ITSM Practitioner who needs to save time and money designing ITSM processes.
“Implementing Service Management can be daunting, but the benefits are well worth the effort. I am constantly looking for ways to save time and money on the design and implementation of ITSM processes and tools in support of business needs.”
Summarized features for
Everything you need to successfully implement ITSM processes and tools
The Navvia Process designer provides you the tools, templates and training you need to to get the job done.
- A powerful, intuitive, and easy-to-use process designer saves you time and effort
- Automatically produce, synchronize and share process guides, RACI charts, mind-maps, and more with everyone in your organization
- Organize your work and collaborate with others through workspaces and permission-based access
- Capture user stories and technical requirements to improve tool implementations
- Loaded with content to get you started including ITIL®, COBIT®, ISO20000®, and ServiceNow® templates
- Self-assessments and CSI tools save you consulting costs and help you to continuously improve your processes
- Built-in live and recorded ITSM training to ramp up your team - including ITIL Foundation and more