Our services

Navvia offers a host of support & services
to maximize the value of your subscription

Our implementation consultants are full-time employees, each with over 20 years of process and Service Management experience. They have the credentials, knowledge, skills and real world experience to be a valuable addition to your Service Management program.

  • Free product training and support

    Every Navvia subscription comes complete with unlimited access to a combination live and recorded product training and “ask an expert” sessions. Live sessions are held weekly and recorded versions of the training are available upon demand. Your Navvia subscription also comes with unlimited product support and access to our support portal.

  • Product implementation

    New clients must purchase the Navvia Implementation Service –  delivered remotely.  You will receive a dedicated process consultant who will help you get started with Navvia.  Our highly experienced consultant can help with a range of aspects including:

    • Configuration and setup
    • Product training
    • Best practices on designing and implementing processes
    • Methods for capturing tool requirements
    • Setting up and analyzing the results of a process assessment
    • Implementing process governance
    • Custom training for your team