The Navvia Blog

During this webinar, we debunked ITSM myths, talked about how to overcome organizational challenges, and discussed how...

Organizational Change Management (OCM) is an often neglected Business Process Management component. Processes need to...

We've talked in recent posts about the value of Business Process Management (BPM) and how an effective BPM capability...

Getting a Baseline for Improvement - Business Process Modeling (BP Modeling) was born in the mechanical industry, it...

Over the past decade, organizations have rapidly transformed how they do business and deliver services. Accelerated by...

The business world and the marketplace in which you compete are changing quickly! Digital Transformation allows you to...

The role of the Business Relationship Manager is relatively new in ITSM. What is it, and how can it help your...

Documenting processes may not be the most exciting activity, but process documentation is essential to any organization...