Navvia ITSM and BPM Blog | IT Service Management

IT Service Management, IT Security

The Truth Behind a Cyber Breach: How Human Error and Process Failures Lead to Security Incidents

Hollywood would have you believe that the "black hats" breach our systems through their technical prowess and mad cyber...

by David Mainville

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IT Service Management

What Are ITSM Tools? The Answer May Surprise You.

When you think about IT Service Management tools, companies like ServiceNow, BMC, and Atlassian typically come to mind....

by David Mainville

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Digital Transformation, IT Service Management, IT Security

The Strategic Benefits of Implementing ITSM Processes

The benefits of ITSM processes extend far beyond IT operations. They are essential for managing risk, driving...

by David Mainville

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IT Service Management

The Business Case for ITSM Best Practices

Corporate reliance on IT Services is at an all-time high. That dependency will grow as CEOs invest in digital...

by David Mainville

Icon diagram with a central lock symbol connected to five icons: lightbulb, flowchart, growth chart, checklist, and caution symbol, on a yellow background.

IT Service Management, ITSM Best Practices, IT Security

5 Ways IT Service Management - ITSM Enhances IT Security

When thinking about IT security, tools like firewalls, virus scanning, and endpoint detection and response (EDR)...

by David Mainville

Illustration of a shield with a lock, surrounded by digital circuit lines, symbolizing information security management. Text below reads,

IT Service Management, IT Security

What Is an Information Security Management System and Why It Matters?

An Information Security Management System (ISMS) is the foundation for your organization's IT security program. It...

by David Mainville

Webinars, Business Process Management, IT Service Management

Addressing Technical Debt: Why Requirements and Process Matter

by Chief Navvian

Illustration of a person with a digital security shield on their chest. The background shows icons of a fingerprint, user, lock, and network connectivity, suggesting cybersecurity or data protection while subtly addressing the illusion of security in the digital realm.

IT Service Management, IT Security

The Human Factors in Cyber Security: Strategies for Effective Defense

We all know the type: too busy for security awareness training, avoids antivirus software because it slows down their...

by David Mainville

An illustration depicting security risk assessment and management strategies in a corporate environment.

IT Service Management, IT Security

The Synergy Between Information Security and Risk Management

IT organizations face a constantly evolving array of security threats. To stay ahead of this threat landscape, it is...

by David Mainville

Visual representation of ITSM risk management, showcasing strategies for identifying and mitigating potential risks in IT services.

IT Service Management, IT Security

Building an ITSM Risk Management Process

IT organizations operate in an evolving risk landscape. These risks can result in costly financial setbacks, tarnished...

by David Mainville

The Navvia Blog

Popular categories:

IT Service Management

The Truth Behind a Cyber Breach: How Human Error and Process Failures Lead to Security Incidents

What Are ITSM Tools? The Answer May Surprise You.

The Strategic Benefits of Implementing ITSM Processes

The Business Case for ITSM Best Practices

5 Ways IT Service Management - ITSM Enhances IT Security

What Is an Information Security Management System and Why It Matters?

Addressing Technical Debt: Why Requirements and Process Matter

The Human Factors in Cyber Security: Strategies for Effective Defense

The Synergy Between Information Security and Risk Management

Building an ITSM Risk Management Process

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