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Business Process Management Drives Process Innovation

by Chief Navvian on

Are you limiting yourself to small improvements in your business processes? It's time to think bigger and envision innovative solutions that can take your organization to the next level. Instead of just fixing issues as they arise, aim to leapfrog ahead of the competition with out-of-the-box thinking and revolutionary process changes.

When faced with challenges in your business, it's easy to fall into the trap of making small tweaks to your existing processes. However, this approach will only keep you one step behind your competitors. Instead, it's time to think big and seek innovative solutions to catapult you ahead of the game. Don't just settle for catching up - strive to be the trendsetter in your industry.

BPM – a driver of innovation

BPM has the potential to fuel innovation, but it must break free from its traditional role as the enforcer of processes. 

While BPM has the potential to drive business transformation, it often falls short by limiting itself to managing existing processes and making minor adjustments to maintain the status quo.

To truly innovate, BPM must break free from its traditional role and challenge accepted best practices by introducing new perspectives and approaches. It's time to think outside the box and explore unconventional solutions that will propel your organization forward.

Concentrating on current best practice is not going to give you any sort of competitive advantage, your competitors are almost certainly following these practices. Thinking outside of the box with your processes, and creating new best practice first, will give you a critical head-start.

Move responsibility for CSI to the business

In order to enable a business process manager to focus on innovation, it's crucial to delegate the responsibility of gradual improvements in existing processes to the wider enterprise. This will create more time to concentrate on game-changing strategic changes that can take the business to new heights. Gradual improvements are still important, but freeing up time and resources can help to achieve bigger goals.

According to a 2013 Gartner research paper, business process managers are advised to shift their focus from making small adjustments to initiating innovative solutions that can enhance the value of BPM within the enterprise. This can be achieved by transforming BPM from a project-based process to one that stimulates creativity and innovation.

Think outside the box

When faced with a challenge, don't limit yourself to just fixing the problem. Instead, explore the potential for bigger opportunities that can propel your business forward. Don't settle for maintaining the status quo - redefine initiatives to deliver enhanced business value and think outside the box to find innovative solutions.

By continually identifying business process opportunities that can enhance productivity and profitability you will be able to put BPM much higher on the radar at the management level of the enterprise.

Envisage the future and work backwards

To uncover opportunities for BPM to truly shine within your organization, try envisioning your ideal state and working backwards to identify the necessary steps to get there.

Take a closer look at any obstacles that may be standing in your way - often, these roadblocks are simply outdated habits that have turned into processes. By identifying and removing these barriers, you can set the stage for innovative solutions and drive your business forward.  Once such roadblock can be organizational resistance to change.  Check our our blog post of Business Process Change Management to learn some techniques for addressing this challenge.

As technology advances and Business Process Automation (BPA) becomes more prevalent, many processes that were once deemed necessary may now be obsolete. It's important to identify these outdated practices and seize the opportunity to improve and streamline your business processes. Don't let habit hold you back from innovation and progress.

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