Navvia ITSM and BPM Blog | David Mainville

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David Mainville

David Mainville, CEO and co-founder of Navvia, advocates for Service and Business Process Management. With 40+ years of experience, he’s held senior roles bridging Business and IT. David drives Navvia's innovative ITSM & BPM solutions, focusing on product development, marketing, and operations.

Illustration of a computer monitor displaying -AICPA SOC 2- with a certificate ribbon and two check-mark boxes, on a light green background

IT Security

Op-Res Meets SOC 2: Redefining the SOC 2 Readiness Assessment

High-profile security and privacy incidents have changed how boards, customers, and regulators evaluate technology...

by David Mainville

Alt text: Illustration of mountains with yellow pins and labels showing NIST cybersecurity framework steps: Identify, Protect, Detect, Respond, Recover, Govern

IT Service Management, IT Security

Summiting Cybersecurity with the NIST CSF: Govern with Purpose

Even the strongest climbers need a guide. Without leadership, accountability, and clear direction, even the...

by David Mainville

IT Service Management, IT Security

Summiting Cybersecurity with the NIST CSF: Respond with Confidence

Even the best-prepared climbers can’t prevent every fall, but they can control how they respond. When a cybersecurity...

by David Mainville

IT Service Management, IT Security

Summiting Cybersecurity with the NIST CSF: Detect Threats Early

Even the most experienced climbers know that preparation isn’t enough. Conditions can change, routes can collapse, and...

by David Mainville

Illustration of a superhero with an

IT Service Management, IT Security

Operational Resilience: Why It's Time to Act Now – Or Pay Later

In today’s hyperconnected, risk-intensive environment, operational resilience is no longer a niche IT...

by David Mainville

Illustration of mountains with

IT Security

Summiting Cybersecurity with the NIST CSF: Protect Your Assets

Imagine setting out to climb a mountain with no helmet, no ropes, and no plan for shifting weather. That’s what it...

by David Mainville

Illustration of mountains with the word

IT Security

Summiting Cybersecurity with the NIST CSF: Identify Risks

Imagine standing at the base of a mountain, unsure of the route, the conditions, or even what equipment you’ll need to...

by David Mainville

IT Security

Summiting Cybersecurity with the NIST CSF: Planning the Journey

Imagine setting out to summit a mountain without a map, supplies, or even knowing where the summit is. Sounds reckless,...

by David Mainville

GRC builds operational resilience

Business Process Management, IT Security

When Fire Strikes: A Real Story of Governance, Risk, and Compliance

Resilience — in life and in business — isn’t an accident. It’s built through governance, risk management, and...

by David Mainville

IT Security

What Is SSO and How It Supports Your NIST Cybersecurity Goals

Single Sign-On (SSO) is a technology that allows you to log in once and access multiple applications or systems without...

by David Mainville

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