
The Navvia Blog
Explore relevant and helpful articles on IT Service Management and Business Process Management
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David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


IT Service Management,
Process Management Minute
The 5 Key ITSM Processes

Business Process Management,
Process Management Minute
Five things you can do to improve business process adoption

Business Process Management,
Process Management Minute
What are process levels, and why are they important?

Service Management Office,
IT Service Management,
Process Management Minute
What is an IT Service Management Office?

Business Process Management,
Process Management Minute
Process Vs Procedure. What is the difference?

Business Process Management,
Process Management Minute
What are the top 3 benefits of a SIPOC diagram?

Business Process Management,
Process Management Minute
What comes to mind when you hear process documentation?

Business Process Management,
Process Management Minute
Should you do a Process Maturity Assessment?
![The Process Management Minute [Intro]](https://navvia.com/hubfs/Process%20Management%20Minute%20Blog%20TN.png)
Business Process Management,
Process Management Minute