Process-Driven User Stories
In this webinar, we introduce the concept of Process-Driven User Stories and why this is a much better approach to gathering requirements to drive Digital Transformation. Contents Include: A definition of Digital Transformation Why do Digital Transformations fail The gap between Business Objectives and Technical Implementation The step by step approach to creating Process-Driven User […]
Is Process Still Relevant? – A Higher Ed Perspective
Join our panel of distinguished thought leaders from Higher Ed as we discuss trends in Business Process Improvement while we answer the question: Is process still relevant?
Simplify governance of your IT processes
Efficient and repeatable processes drive a company's success. Look no further than Apple®, Starbucks® or any one of the world's most respected companies for proof.
Without governance processes will ultimately fail. Take your eye off the ball and entropy takes hold leading to process failure.
Leading a Successful ITSM Tool Implementation
I've seen my share of ITSM tool implementations throughout my career in Information Technology. Unfortunately, many of them were failures!
One thing for certain, it was seldom the fault of the tool.
The Lost Art of Process Design
Out-of-the-box, Lift and Shift, Process Accelerators – these seem to be the mantras of the day when it comes to process design and implementation.
Problem is, these approaches often ignore the business and almost always lead to failure
Driving better requirements through DevOps
The reason we implement systems or tools is to satisfy the needs of the business. All too often those needs are ignored, and the emphasis is placed on the technology over requirements. The result is poor implementation, wasted time and money and unhappy customers.
DevOps Navvia’s Journey
Join us to learn an overview of DevOps including common misconceptions and how Navvia is implementing DevOps.
Process vs Agility – Why not have both?
Learn how to build simple and effective processes that drive innovation.
ITSM Governance in the World of Cloud Computing
Governing your ITSM program is a daunting challenge in today’s complex IT environment. It becomes even more challenging when you don’t control all the moving parts. IT organizations are increasingly turning to Software as a Service (SaaS), Infrastructure as a Service (IaaS) and a myriad of other cloud-based options in order to deliver services to […]