The Navvia Blog

IT innovation is more than having the latest technology. It's about effectively managing that technology to deliver...

Few tools are as effective as process diagrams when it comes to conveying the ins and outs of business processes. These...

The SIPOC diagram is perhaps one of the most underutilized tools for people involved in process mapping. Here are 5...

Successful businesses constantly look for ways to improve customer experience, increase efficiency and reduce cost....

There are a lot of companies vying for your business. The internet provides endless choices, and the competition is...

Business process change management involves implementing a business process through Organizational Change Management...

Organizations increasingly use digital technologies to automate business processes, improve efficiency, lower costs,...

Digital Disruption is perhaps one of the most significant challenges facing businesses. Business Process Management is...

You've probably heard the phrase "The Only Constant in Life Is Change."- Heraclitus. It's never been more true....

Approximately four years ago, I wrote a blog post entitled "7 Simple Rules to Design a Process". It's been a popular...