The Navvia Blog
Explore relevant and helpful articles on IT Service Management and Business Process Management
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David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.
Service Management Office
What is the Optimal ITSM Team Structure?
Digital Transformation,
Business Process Management
Thoughts on Business Process Management and Digital Transformation
Business Process Management
Performance Management Drives Business Process Improvement
IT Service Management
Phantom processes and the importance of ITIL process documentation
IT Service Management
Why is ITSM Important to Your Business
IT Service Management