![5 Benefits of a SIPOC diagram](https://navvia.com/hubfs/5%20Benefits%20of%20a%20SIPOC%20diagram.png)
The Navvia Blog
Explore relevant and helpful articles on IT Service Management and Business Process Management
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David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.
![5 Benefits of a SIPOC diagram](https://navvia.com/hubfs/5%20Benefits%20of%20a%20SIPOC%20diagram.png)
![A Guide to Selecting a Business Process Mapping Tool](https://navvia.com/hubfs/A%20Guide%20to%20Selecting%20a%20Business%20Process%20Mapping%20Tool.%20.png)
Business Process Management
A Guide to Selecting Business Process Mapping Tools
![Use BPM to create a Customer First Organization](https://navvia.com/hubfs/Use%20BPM%20to%20create%20a%20Customer%20First%20Organization.png)
Business Process Management
Use BPM to create a Customer First Organization
![The importance of Business Process Change Management](https://navvia.com/hubfs/The%20importance%20of%20Business%20Process%20Change%20Management-1.png)
Digital Transformation,
Business Process Management
The Importance of Business Process Change Management
![Business Process Management and the Digital Enterprise](https://navvia.com/hubfs/Business%20Process%20Management%20and%20the%20Digital%20Enterprise.png)
Digital Transformation,
Business Process Management
Business Process Management and the Digital Enterprise
![Digital Disruption and Business Process Management](https://navvia.com/hubfs/Digital%20Disruption%20and%20Business%20Process%20Management.png)
Business Process Management
Digital Disruption and Business Process Management
![Business Process Innovation in a Rapidly Changing Business Environment](https://navvia.com/hubfs/Business%20Process%20Innovation%20and%20the%20Challenge%20of%20Rapid%20Change.png)
Business Process Management
Business Process Innovation in a Rapidly Changing Business Environment
![Navvia's Proboto board displays a process design with workflow and statistics shapes](https://navvia.com/hubfs/7%20Simple%20Rules%20to%20Design%20a%20Process%20%E2%80%93%20Revisited.png)
Business Process Management
7 Simple Rules for Process Design
![Navvia ITIL PMO with Proboto and Ned](https://navvia.com/hubfs/The%20Importance%20of%20an%20ITIL%20PMO.png)
Service Management Office
The Importance of an ITIL PMO
![User Story Mapping: A Process-Driven](https://navvia.com/hubfs/MKTG%20Folder/Miscellaneous%20Images%20-%20Multiple%20content/BPM%20Webinar.png)
Webinars,
Business Process Management