The Navvia Blog
Explore relevant and helpful articles on IT Service Management and Business Process Management
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David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.
Business Process Management
Use BPM to create a Customer First Organization
Digital Transformation,
Business Process Management
The Importance of Business Process Change Management
Digital Transformation,
Business Process Management
Business Process Management and the Digital Enterprise
Business Process Management
Digital Disruption and Business Process Management
Business Process Management
Business Process Innovation in a Rapidly Changing Business Environment
Business Process Management
7 Simple Rules for Process Design
Service Management Office
The Importance of an ITIL PMO
Webinars,
Business Process Management
User Story Mapping: A Process-Driven Approach
Webinars,
IT Service Management