During this webinar, we learned how Johnson Controls provides comprehensive guidance and best practices to help improve process performance, reduce costs, and optimize business value. With its focus on efficient, transparent processes, this conversation is a must-watch for organizations looking to create and maintain an effective Process Management system.
Our special guest, Rik Jones, Director - IT Service Management at Johnson Controls, shared his hands-on experience using Process Management to improve customer service and create efficiencies that save your organization time and money.
Topics include:
- Implementing a process management foundation
- Dealing with organizational change
- Communicating the “bottom Line” benefits
- Establishing process management and governance
- Providing process management "As a service."
- Tips, tricks, and lessons learned along the way
We hope you enjoy the webinar. You can contact us if you have any questions: https://navvia.com/contact/
