
The Navvia Blog
Explore relevant and helpful articles on IT Service Management and Business Process Management
Posts by
David Mainville, CEO and co-founder of Navvia, is a passionate advocate of Service Management and a frequent presenter, blogger and well known member of the ITSM community. With over 35 years of experience, David has held progressively senior technical and management roles allowing him to "connect the dots" between the Business and IT. At Navvia, David leads the charge to bring innovative ITSM solutions to market focusing on Product Development, Marketing and Operations.


Webinars,
IT Service Management
Leading a Successful ITSM Tool Implementation

Service Management Office,
Webinars
Enterprise Service Management Office: Lessons from Columbia University

Webinars
Digital Transformation Considerations: Process-Driven User Stories

Business Process Management
What is a SIPOC diagram - An Introduction

Business Process Management
An Introduction to Process Mapping

Webinars,
IT Service Management
Why is ITSM Important to the Financial Services Sector

Webinars,
IT Service Management
Creating ServiceNow User Stories with Navvia's User Story Express App

Digital Transformation
Digital Transformation Customer Journey: focus on User Stories

Digital Transformation