Navvia ITSM and BPM Blog | David Mainville (2)

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David Mainville

David Mainville, CEO and co-founder of Navvia, advocates for Service and Business Process Management. With 40+ years of experience, he’s held senior roles bridging Business and IT. David drives Navvia's innovative ITSM & BPM solutions, focusing on product development, marketing, and operations.

IT Service Management, IT Security

Summiting Cybersecurity with the NIST CSF: Detect Threats Early

Even the most experienced climbers know that preparation isn’t enough. Conditions can change, routes can collapse, and...

by David Mainville

Illustration of a superhero with an

IT Service Management, IT Security

Operational Resilience: Why It's Time to Act Now – Or Pay Later

In today’s hyperconnected, risk-intensive environment, operational resilience is no longer a niche IT...

by David Mainville

Illustration of mountains with

IT Security

Summiting Cybersecurity with the NIST CSF: Protect Your Assets

Imagine setting out to climb a mountain with no helmet, no ropes, and no plan for shifting weather. That’s what it...

by David Mainville

Illustration of mountains with the word

IT Security

Summiting Cybersecurity with the NIST CSF: Identify Risks

Imagine standing at the base of a mountain, unsure of the route, the conditions, or even what equipment you’ll need to...

by David Mainville

IT Security

Summiting Cybersecurity with the NIST CSF: Planning the Journey

Imagine setting out to summit a mountain without a map, supplies, or even knowing where the summit is. Sounds reckless,...

by David Mainville

GRC builds operational resilience

Business Process Management, IT Security

When Fire Strikes: A Real Story of Governance, Risk, and Compliance

Resilience — in life and in business — isn’t an accident. It’s built through governance, risk management, and...

by David Mainville

IT Security

What Is SSO and How It Supports Your NIST Cybersecurity Goals

Single Sign-On (SSO) is a technology that allows you to log in once and access multiple applications or systems without...

by David Mainville

A circular diagram with a lock, a clock, and a blockchain node connected by dashed lines, set against an orange background with circuit patterns.

IT Service Management, IT Security

The Urgency of Cybersecurity Supply Chain Risk Management

Today’s businesses are more connected than ever. Many rely heavily on third-party vendors—like SaaS providers, managed...

by David Mainville

Three green pillars labeled ITSM, INFOSEC, and GRC stand upright; a yellow shield is centered in front of the middle pillar, all on a light green background.

IT Service Management, IT Security

The 3 Pillars of IT Security: The Synergy Between ITSM, InfoSec & GRC

Many organizations are overly dependent on security tools to protect themselves from threats; proper IT security...

by David Mainville

A lock icon labeled

IT Service Management, IT Security

The Truth Behind a Cyber Breach: How Human Error and Process Failures Lead to Security Incidents

Hollywood would have you believe that the "black hats" breach our systems through their technical prowess and mad cyber...

by David Mainville

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